Assessment of the Usefulness of the Products of the Office of Policy Development and Research
HUD's Fiscal Year 2001 Annual Performance Plan set objectives to ensure HUD's leadership in housing and urban research and policy development nationwide. As HUD's research and policy development office, PD&R contracted with Aspen Systems Corporation to develop a report that is the first of its type, that ascertains the usefulness of PD&R publications released between January 1995 and October 2000. Three areas were examined:
- Circulation of publications through PD&R's information clearinghouse and Internet site.
- Use of PD&R documents for journal article development.
- Customer satisfaction with PD&R publications as determined through brief, informal discussions.